All Etihad Flights to be SuspendedReceived on – 25th March 2020
The UAE’s National Emergency Crisis and Disaster Management Authority, and the General Civil Aviation Authority (GCAA), have brought forward their directive to suspend all inbound, outbound, and transit passenger flights in the UAE to today. This decision has been made to limit the spread of the COVID-19 novel coronavirus and to protect citizens, residents, and international travelers.
As a result, Etihad Airways will suspend all departures from Abu Dhabi International Airport immediately for an initial 14 days, subject to further directives by the relevant authorities. All Etihad Airways aircraft currently outside the UAE today, Tuesday 24 March, will continue to operate to Abu Dhabi as planned, with the final arrival on 25 March, carrying passengers permitted to enter the UAE under current government-imposed restrictions.
We deeply regret any inconvenience and disruption this will cause our customers during this challenging period. Our teams will continue to make every effort to assist its customers and to advise them of their options.
Etihad Airways Temporarily Suspends Flights
From 25 March 2020, Etihad Airways will temporarily suspend all flights to, from and via Abu Dhabi. This is following a decision by the National Emergency Crisis and Disaster Management Authority, and the General Civil Aviation Authority (GCAA) to suspend all inbound, outbound and transit passenger flights in the UAE. This decision has been made to limit the spread of the COVID-19 novel coronavirus and to protect citizens, residents and international travellers.
As a result, the country’s international airports will close to civilian traffic for an initial period of two weeks. The suspension to and from Abu Dhabi International Airport will begin at 23:59 (UAE) on 25 March 2020, for an initial 14 days. This is subject to further directives by the relevant authorities. Cargo and emergency evacuation flights are exempt from this and will therefore continue.
A comment from Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group:
“These are unprecedented times and unprecedented decisions are being made by governments, authorities and companies, including Etihad, to contain the spread of the coronavirus and to help minimise its effects around the world. We stand with our loyal customers, who are having to endure disruption and inconvenience to their travel and their daily lives, and we dedicate all our efforts and resources to ensuring we do all we can to assist them with their travel planning during this challenging period. As the national airline, we stand in full support of the UAE government’s decision, and are confident that we’re well prepared to weather the commercial and operational impact this suspension will have on our services.”
We will continue to follow directives from the UAE and international government and regulatory authorities and are applying a contingency plan to assist all affected customers.
Guests will be notified if their flight is cancelled. However, before proceeding to the airport, guests should still check the status of their flights using our Flight Tracker.
Important information about flights from Abu Dhabi to Beijing.Received on – 22nd March 2020
To help contain the spread of the Covid-19 virus, health and aviation authorities of the People’s Republic of China have mandated that all international airlines flying to Beijing must first land at another designated airport in China before continuing to Beijing.
Effective from Sunday 22 March, all Etihad Airways flights to Beijing will stop in the city of Xi’an, where passengers will be required to disembark for health screening, customs clearance and to claim their baggage.
Once cleared by the local authorities for entry into China, passengers will re-board the aircraft and baggage will be reloaded for the short flight to Beijing.
Please be aware that this mandated procedure, which is outside of Etihad’s control, will take between 10 and 14 hours.
This directive does not affect the return schedule from Beijing to Abu Dhabi.
We thank guests for their patience and understanding of this requirement, which has been introduced as a public health and safety measure.
SERVICE CHANGES IN NON-UAE MARKETSReceived on – 17th March 2020
In compliance with various government directives, or because of the impact of travel bans, Etihad has suspended flights or reduced capacity on many routes.
As at 17 March, Etihad had suspended or announced the suspension of flights between Abu Dhabi and the following destinations:
Kenya: Nairobi (effective Thursday 19 March)
Mainland China and Hong Kong: Shanghai, Chengdu, Hong Kong
Japan: Nagoya (via Beijing)
Saudi Arabia: Riyadh, Jeddah, Dammam, Medina
Italy: Rome and Milan
Kuwait: Kuwait City
Morocco: Casablanca, Rabat
Spain: Madrid, Barcelona
Stay Tuned for more updates.
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