Client Testimonials

Unfiltered View from our Clients about our services

SEE WHAT OUR CUSTOMERS SAY ABOUT US

Denis and Esther
Thank you for your email. My wife and I had a wonderful time at Ashnil. The service at Ashnil was impeccable and Joseph gave our game drives a memorable touch, always tracking animals ahead of the other teams. The dinner on the last night is still fresh in our minds, crowned with a surprise farewell cake. We enjoyed the trip to the Masai village and we had an amazing insight into their culture. Oooh and yes Joseph made sure we tracked most of the animals. That is from the hyenas, Foxes, to lions, hippos, Thompson gazelles, topis, impala, buffaloes, warthog, leopards and cheetahs. The staff at Ashnil were so warm and friendly our mealtimes were always so much fun. In short, we couldn’t have had a better honeymoon. Thank you very much.

Denis and Esther
A fantastic experience
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Ashnil, Mara
Jay
Just to say a really BIG thank you to you and all at Travelshoppe for making our trip to Kenya so memorable! We all had a great time and also enjoyed meeting two of you. Besides Serian, Samburu was really nice! Also, Nikheel had a great six-week “internship” with Alex Walker at Serian. Rekha and I feel that he has learned so much from the experience both about life and about himself. We are really grateful to you for finding this opportunity for him. As he said himself, HE WILL BE BACK, next year. We appreciated the speed and efficiency with which the travel delay from Samburu to Malindi was resolved as was the move from Scorpio to Driftwood. I intend to write a “piece” about the “Fawlty Towers of Kenya” on my blog in the next week or two!

Jay
A memorable trip to Kenya
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Amboseli, Samburu, Masai Mara and Malindi
Leena
We were very satisfied with your services with air tickets, transports, and hotel accommodation. Thank you once again!

Leena
A wonderful trip
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Nairobi
Sujata & Rajat
Rajat joins me in thanking you for having organized such a wonderful & memorable trip for all of us to Masai Mara.

Sujata & Rajat
A wonderful trip
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Masai Mara
Karen Patel
We are back home now, thanks to all of you for putting together a wonderful memorable trip for us. It was very well organized and we had no trouble at all.

Karen Patel
A wonderful trip
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Masai Mara, Nanyuki, Magadi, Tanzania, South Africa and Victoria Falls
Milan Bikhchandani
We reached home safe and sound and very jet-lagged. I don’t know how to thank you and Travel shoppe for our amazing trip. From start to finish it was just incredible. You guys really went out of your way to ensure that this was a trip of a lifetime! The boys, my husband and I had the most wonderful time. Vacations with adult children can be challenging, but this was perfect. Thanks again.

Milan Bikhchandani
A fantastic well-organized trip
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Nairobi, Mt Kenya, Naivasha, Masai Mara.
Geoffrey Otieno
I truly have no words to thank you enough! I had a fantastic trip and it was very very well coordinated. We had fun and my daughter still talks about the way everything ran smoothly. I truly appreciate all the effort and time you put into this and look forward to always getting my trips planned by the two of you. I salute you.

Geoffrey Otieno
A fantastic well-organized trip
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Paris, Barcelona, Munich
Diana
Our holidays were amazing !!! Thanks so much for all your support. It has been one of the MOST unforgettable experiences in our lives. The camp was just perfect … the tent, staff, game drives, food, everything !!! Definitely, I would love to go back there with my family and friends. Again … Asante !!!!

Diana
Unforgettable experience
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Holidays in Kenya
Felix Palacio
Just a brief note to thank you for organizing us the extraordinary safari !!! I will share your name with my friends to fully recommend you. Thank you.

Felix Palacio
An extraordinary safari
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Holidays in Kenya
Rahul Shah
We can’t thank you enough for taking care of us in Kenya. It was truly an amazing experience, especially the Bush Farewell dinner. Joseph is a very good guide and driver and we really appreciated his efforts to make our trip memorable. Please give him our regards. We look forward to visiting Africa soon and explore the continent. Both Shobha and I felt so much at home and reminded of us India. We will be in touch for our next trip.

Rahul Shah
A memorable trip
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Holidays in Kenya
Muthu
Many thanks for your email. We are now back in London and will cherish our memories in Kenya for a long time. You guys were fantastic and really made this trip special for us.

Muthu
A special trip to Kenya
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Holidays in Kenya
Carolina
We recently got back from our wonderful trip. What a great experience! We wanted to thank you very much because from the beginning of this project we felt that we were in the best hands. And we were right. Everything was great, and we have the best memories of people and places that will always stay with each one of us. Very kind regards, Carolina.

Carolina
A wonderful trip
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Nairobi, Masai Mara, Mt. Meru Game Lodge, Suyan Camp, Gibbs,
Mayur Shah
We take this opportunity to thank you most sincerely for the excellent services you have provided us in the past years. All our bookings both hotels and flights were very well handled. You have always advised us of available offers and the best routes possible. We cannot forget the upgrades and great discounts. You have been very professional in your services as well as prompt. Please keep up the good work and rest assured of our support as always. We look forward to even more cordial relations in the years to come. Thanking you with very best regards.

Mayur Shah
Excellent services
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International Holidays
Priti Shah & Kirtan Shah
We’ve always had amazing experiences when we book our holidays through Travelshoppe. From Kigio-Naivasha,Tortillis camp- Amboseli to Karen Blixen Camp-Maasai Mara we traveled like VIPs just for booking through Travelshoppe. Their fast correspondence, competitive prices, and friendly staff are the Travelshoppe. We have also had fantastic services when booking our overseas flights.

Priti Shah & Kirtan Shah
Best holiday experiences
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Kigio-Naivasha,Tortillis camp- Amboseli to Karen Blixen Camp-Maasai Mara
Mayur Shah and family
Wow… Wow… Wow… What a wonderful, fantastic experience we had!!! Every day there was a surprise after surprise which made us feel so much at home and never felt like leaving Ngerende. What an unbelievable world-class experience for my family as “seeing is indeed believing”!!! We wish to extend our gratitude to you all and most especially to our travel agent: Travelshoppe spearheaded by Palvi and Seema as well as my nephew: Mikul who suggested the venue. Without them, this visit would not have been possible. Thanks to them all. As soon as we landed into the airstrip by Air Kenya, Stephen Nabela, the guide welcomed us with a great smile and was very happy together with Sophia Kesui the security. What an outstanding welcome to the lodge!! We then went through the park for a couple of hours and upon reaching the lodge, we were welcomed by Daniel Ndegwa: Barman, Irish Libokoyi: Butler, James Kamau: Chef and the entire team with excellent hot towels which were refreshing. Upon entering our rooms, on the bed it was written “feel at home” yet we were already at home ha… ha… ha…!! Asanteni Sana for the excellent services.

Mayur Shah and family
A fantastic experience
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Ngerende Logde, Mara, Dubai
Eric and Jane
I appreciate it was a wonderful holiday for us. My wife enjoyed every bit, pick up times were accurate, Hotel good and tour guide perfect, especially one stands out by the name Sharzad Ahmad for Desert safari and city tour. Thanks a lot and best regards. We shall definitely book with you again.

Eric and Jane
A wonderful Desert safari
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Dubai
Rose
Just to let you know we’re having a wonderful time in Italy with Giorgio. We’ve had an amazing 4 days right from the first day. We’ve seen so much of Rome the “Giorgio way” with Giorgio riding his moped ahead of us & Kinuthia driving his little fiat! Early this morning we set off for Naples & Capri & teamed up with Shirley & Lucy who are travel agents from the US whom Giorgio was taking to Capri for a day tour & who apparently know you & sent their greetings to you! Giorgio helped us with all the other bookings & we’ve got all our train tickets & accommodation done for Florence, Pisa, Milan & Venice staying 2 nights in each city. We stay for one more day in Rome & leave on Saturday morning & we’ll also spend our final 2 nights back at Giorgio’s – he’s been an amazing host & has so much energy – can’t believe he’s 78! Your idea was the best ever. Thank you so much! Hope you are all fine & love to your family.

Rose
A wonderful international trip
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Italy
Dr. Moazam
This is a brief note on behalf of my sister Dr. Riffat M. Zaman and myself to thank you for your assistance to Mehmood Sahib, my travel agent in Karachi, in making our recent trip to Tanzania and Kenya enjoyable and memorable. We also appreciate your personal involvement in ensuring that everything went smoothly while we were in East Africa. Moving to more pleasant matters, we were really pleased with the excellent driver/guides that were provided for us. We would appreciate it if you could share with them, and relevant parties, the following comments –(Tanzania): He is a delightful guide who “connects” with the animals, and also has a great deal of knowledge about African birds in addition to the animals we saw. I love birds so this was a special bonus for us. Hadji is trustworthy, polite, a good driver, and exceptionally helpful. He is bright and curious, and also a good conversationalist. We learned a great deal from him not only about the nature around us but also about the people of Tanzania. Hadji took special pains to make sure we saw all that was humanly possible for one week in Tanzania. We would recommend him highly to you for future visitors to that country. (Kenya): The guide was an excellent, confident driver and we were glad to have him at the wheel as part of the road from Nakuru to the Mara was in pretty poor condition. He is also a good guide, knowledgeable about the animals and their habitat. We particularly appreciated the books on birds that he carries with him in the car which helped us to identify many uncommon birds we came across. During our stay in Mara, Our guide managed to locate for us the “big five” including an extraordinary encounter with a leopard. Trustworthy and always on time – we would recommend your guide highly to anyone who wishes to visit Kenya.

Dr. Moazam
A sweet trip
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Serengeti, Ngorongoro, Manyara, Nakuru, Masai Mara and Naivasha
Ravi Singh
We arrived home safely and are missing Kenya and Masai Mara already. Thank you for all your help and for the great opportunity to visit one of the world’s best. WE had a great time and want to come back – this time we should meet up with you as well.

Ravi Singh
A sweet trip
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Nairobi, Nakuru & Masai Mara
Paul
Many thanks for your recommendation for us to do our brief holiday at Sweetwaters Tented Camp. Thank you to you and Seema for the prompt arrangements at such short notice! The experience from my family was simply awesome….excellent customer service, personalized, visible leadership….in short, true value for money! To cap it all, we even saw lions from our tent!…. a little scary but exciting at the same time! I would recommend Sweetwaters to any person who seeks to be at home away from home! Similarly, I will not be going anywhere else for holiday packages! Travelshoppe it is!

Paul
A holiday that was home away from home
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Sweetwaters Tented Camp
Kartik and a group of 12
The trip was great and everything went very well (except the incident with KQ on the flight out of Nairobi!). We were all looked after very well by everybody. A great trip and all went smoothly except the aircraft returning on the outward leg. Nice hotel. Thank you for your greetings! It was a wonderful experience & the hotel arrangements where excellent. We had a very good time in ICC Finals in Mumbai.

Kartik and a group of 12
Amazing group tour ICC World Cup – India
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India
Elizabeth, Johan and Julius Rehn
I wish to thank you for the excellent arrangements during our stay in Kenya, all of us three were most pleased with everything. Nicholas is an eminent guide and driver, he knows the places where to find the animals, and he is a careful driver (appreciated by us in the horrible Nairobi traffic!). If you would like to have an estimate about the hotels and stay in Nakuru Lion Hill and Mara Serena, I will try to figure some impressions. Nakuru had a most friendly, genuinely friendly staff in the hotel, you felt welcome from the moment you stepped out from the car. Sometimes we had communication problems, but nothing was ever serious. All the meals were almost five stars, well prepared, fresh and nice. The rooms were comfortable, and very silent for good night sleeps. The range of animals was fine, unfortunately also the mosquitos?. Mara Serena had rooms of higher class, up to perfection, also very clean. The food was very good, overall very beautiful and nice. It will be a pleasure for me to recommend Travelshoppe for friends who intend to come to Kenya. Best regards, also to Nick, Millions of thanks for all your help. The safari, all transfers, and the drivers were all very professionally organized. Next time we come to Kenya we will for sure contact you again.

Elizabeth, Johan and Julius Rehn
Amazing tour
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Nakuru and Masai Mara
Deepak Doshi & Family
We really enjoyed our trip to Wildlife. We were overwhelmed with joy. All the hotels were great and the safari guides were helpful and knowledgeable. All arrangements done by you were perfect and all happened on time. We thank you for your hard work for a successful tour. We would recommend you to our friends.

Deepak Doshi & Family
Amazing tour
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Ngorongoro, Serengeti, Masai Mara
Cristina, Razvan and Miruna
I shall start with a big THANK YOU for all the help and time spend with us…for all the wishes to become true. Travelshoppe is a reliable travel agency and always ready to help out! It’s good to have someone who give’s your advice, suggestions and puts together the best package that suits all the tastes. With her help, we were able to spend quality time in Mombasa- north coast at Serena and south coast at Leopard Beach, in Amboseli at Serena and Ol Tukai and Masai Mara at Mara Serena. I shall mention also that we have used Travelshoppe for almost 4 years and I have no complaints about them! Thank You and always I will recommend Travelshoppe! Wish you all the best.

Cristina, Razvan and Miruna
Best holiday experiences
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Mombasa- north coast at Serena and south coast at Leopard Beach, in Amboseli at Serena and Ol Tukai and Masai Mara at Mara Serena.
Sheena
Thank you for all your help with organizing everything! The trip was great?.

Sheena
A great safari
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Holidays in Kenya
Neil
Hi- we had a great time! Kole Kole was the correct recommendation – also went down to Shimoni for the day which was wild ( the weather ) Staff, food, etc outstanding. Families are already working out when they can go again! The guide on safari was really good. Days drive on the Sunday from Ngorongoro to Mara was 9 hours! But worth it when we got there as the Wildebeest etc were just arriving. Thanks so much for organizing it.

Neil
A wild safari
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Kole Kole
Hein, Megan, Kynra, Tyera and Cato
Thank you for the message. However, it is us who should be thanking you, not only for the lovely welcome we received in Kenya but also for the care and attention we received during the course of our visit. We had a wonderful trip! Everyone loved it, especially the kids – as you know we had some concerns in this respect – but it all worked out so well. We are still coming off “cloud Kenya” and slowly getting back to reality and to sorting the photos etc – we will definitely share for posting. Best wishes and warm regards from all of us.

Hein, Megan, Kynra, Tyera and Cato
An amazing safari
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Holidays in Kenya
Matt
A huge thumbs up from all of us. We thoroughly enjoyed Mara Engai and Masai Mara and especially our friends John and Dianne Aaron who were visiting Kenya and going on safari for the first time. Although it was my first and I don’t have anything similar with which to compare, I don’t see how much more could have been done to accommodate us and to make us feel so very special. It was a great choice.

Matt
A Safari to remember
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Mara Engai and Maasai Mara
Lilian Temesi
I wish to express my gratitude to you for arranging the trip to Mombasa. My parents were very happy and you can be sure we shall do this again.

Lilian Temesi
An amazing trip
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Mombasa
Sunny
I just want to thank you for the excellent trip you organized. Our bookings and stay was absolutely flawless. I wish we had more professional travel agents like Travelshoppe.

Sunny
An excellent trip
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Dubai
Sabita
We returned from Ukunda, Nomads yesterday. It was one of my best holidays. the hotel was beautiful and the room was comfortable and right at the sea view. Many thanks for arranging the trip. I look forward to doing more trips with travelshoppe.

Sabita
An excellent trip
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Ukunda
Lynette
We had a great stay in Dubai. Everything was good including the hotel services. The itinerary was well organized and we had a lot of fun. We plan to go back sooner than later! I’ll get back to you for more tickets and recommendations. Thanks again for that!

Lynette
A luxurious trip to Dubai
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Dubai
Karen
Thank you for making our Kenyan Safari a very memorable experience. We really appreciate your knowledge of all the parks and Kenyan Culture. This shows how passionate you are about Kenya. You have a great sense of humor. We look forward to having you as our guide on our next Safari.

Karen
A Kenyan safari experience
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Holidays in Kenya
Tara Lal
The safari went very well. We loved Loisaba- both camps. Thanks for helping us sort out the trip.

Tara Lal
A memorable safari holiday
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Loisaba
Hardeep Toor
To all at Travelshoppe, thank you for organizing a fantastic safari holiday for us. The Neptune Mara Rianta camp in the North Mara Conservancy lived up to expectations! A lovely luxurious lodge with super friendly staff, serving great food. Everyone from our driver Emmanuelle, our waiter Alfred, our butler Elfas to the wider Neptune team were first class. The game drives were brilliant – we saw 4 of the Big 5 (lions, elephants, buffaloes and a leopard – no rhinos),  plus a lot of lot more including wildebeest, zebras, giraffes, topi antelopes, elan antelopes, hippos, crocs, monkeys, jackals, cheetahs, impalas, warthogs, hyenas, gazelles. A truly memorable holiday that we will treasure fondly in our memories forever!

Hardeep Toor
A fantastic safari holiday
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Neptune Mara Rianta camp in the North Mara Conservancy
Batuk
Just a quick email to thank you for all of your support during our recent holiday. Everything went very well and the holiday was perfect. We both had a great time and are now back at work. Thank you for an excellent holiday service – it is greatly appreciated. Till next time.

Batuk
An Excellent Holiday
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International Holiday
Kinoti Family
Happy New Year to you and your family. Just to express our gratitude and thank you for organizing our holiday. This was well planned and everything was timely organized with pick up at the right time and very courteous team all through. Keep it up and looking forward to the next vacation. You have my highest recommendations.

Kinoti Family
A well-organized team
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International Holiday
Cecilia Ndegwa
I got back today from the Elementaita Serena camp. Everything went very well indeed. The trip to and from was fantastic and the driver is very professional, to say the least. The stay at the camp was very very nice, everything about the camp is marvelous. I thank the Travel Shoppe for enabling me to have such a fulfilling experience and you also for bearing with me during the period of arranging for the trip.

Cecilia Ndegwa
A well planned trip
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Elmenteita Serena camp
Anil Chopra
Thanks a lot for a very well organized tour. Everything went very well and we and our guests really enjoyed every moment. Special thanks to Mr. Joseph also who made extra efforts to ensure that the tour was enjoyable for everyone. It was a pleasure dealing with your company and I will have no hesitation in doing the same in the future and recommending to others.

Anil Chopra
A well-organized trip
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International Holiday
Veronica
Thank you, Lucy, for your mail. The trip to Amboseli was smooth. The driver guide was very cooperative. He kept time on the first day and we were able to make it for lunch at the hotel. The game drives were just great. We were privileged to see plenty of animals and birds. The accommodation at Oltukai was good. We can’t complain. We will definitely consider Travelshoppe when we wish to travel next.

Veronica
A smooth trip
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Amboseli, Olkutai
Bharti and Pravin
Regretfully, we have arrived back after such a wonderful time in Kenya. Your arrangements for the Safari and the events in Nairobi were superb and we did not encounter any major problems throughout our stay. Floyd deserves a special mention for ensuring that everyone’s needs and demands were fulfilled! Needless to say that we will recommend you highly to everyone who wishes to travel to Kenya. I have copied the other Lakhani members of our group and they may wish to send their comments separately.

Bharti and Pravin
An amazing safari
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Holidays in Kenya
Anil
Thank you for the excellent organization of the trip. I totally agree with Pravin’s comments.

Anil
An amazing Trip
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Holidays in Kenya
Carol
Our trip was great… thank you for coordinating a well thought out itinerary. Aside from the first day when the driver was late (so our day was very rushed), everything else went very smoothly. The hotel was good (though their breakfast monotonous- the menu didn’t change once the entire week) located in a central place. I particularly enjoyed the desert safari and dhow cruise dinner; Ferari World was also a great hit! All the activities gave us an opportunity to see the sights and sounds of the place…though next time we will definitely have Burj Khalifa tour in the itinerary. Tendai was unwell for a few days with a throat infection and a nasty fever- Marzeena referred us to a doctor who treated him and he’s now better. Perhaps he reacted to the AC and change in weather….Unfortunately, KQ pulled a fast one on us on the return trip…we ended up leaving after 1 pm instead of 6.55 am ? and they didn’t have a baby meal. Otherwise, everything went well. We appreciate your concern and attention to detail. Definitely reason to refer you to friends and have you plan our next holiday.

Carol
Wonderful Trip
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Dubai
Stephen Chia
Just a note to say thank you for all the wonderful arrangements you made for our trip to Masai Mara. Your guide, Joseph was very helpful and made our trip very comfortable and enjoyable along the road trip. Our stay at Interpids Camp was comfortable & our safari guide, Joseph Kangethe Mugwe (JK) made our visit to the Masai Mara most memorable. I just wanted to share some photos with you on our trip. I hope to be back in Kenya again one day. Once again, thank you.

Stephen Chia
Wonderful Trip
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Interpids Camp, Maasai Mara
Mary Wairimu
I hope this finds you well. We went to Enashipai over the weekend and we had a fantastic stay. We were received very well and we were wowed by the entire experience. May I once again express my gratitude for your thoughtfulness and generosity. May God bless you and the entire travelshoppe family. We will always support you.

Mary Wairimu
Amazing weekend getaway
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Enashipai
Eric Ducroix
Travelshoppe has been and is extremely helpful in the management of professional trips for our company. We have been using them for the last 4 years, and customer service has always been good, responsive, and fares are always competitive. I can only recommend Travelshoppe for trip planning. Thanks a lot.

Eric Ducroix
Professional trip
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International Holidays
 Liz
All done and very well received! Thank you very much for all your assistance. I am very impressed with the professional and delightful service! Well done to you and your team! I assure you of my continued support.

Liz
Excellent trip
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Africa
Preeti Munjal
I would like to thank you very much for your service and help in purchasing our airline tickets to and back from Africa. We just returned back from an amazing vacation. You were extremely helpful throughout our vacation planning. We really appreciate all your help and will definitely keep you in mind while planning our future vacations. Thanks again for your excellent customer service.

Preeti Munjal
Best possible trip
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Africa
Reema
Sorry, I could not email you earlier as I have been busy at work lately. A big thank you to you for arranging the best possible trip for us, we had a lot of fun. We carried back home lots and lots of memories from Africa. This would not have been possible without you and your valuable inputs for the itinerary and of course Joseph. A big thank you to him too for making all the possible efforts to make sure we saw all the animals in huge numbers. Again a big thank you, it has been an experience that none of us will ever forget.

Reema
Best possible trip
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Africa
Michael Macharia
Happy new year! The trip was fantastic for me and my family. Your contact in Dubai Ms. Marzeena, was always at hand readily to sort and iron out all the small hiccups along the way. In a nutshell, we were satisfied with the holiday experience. Thank you for your good and honest services.

Michael Macharia
A fantastic holiday experience
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Dubai